We are treating these people with the dignity and respect they deserve. This is not cargo; this is someone's mother.

We're doing all we can do to facilitate the recovery of the deceased from the city.

We're in a whole new realm of experience here. People expect quick answers based on the paradigm they're used to. But this is not TV.

Our plan was developed to handle in excess of 5,000. We have 25,000 body bags on hand.