Arrogant companies try to manage customer relationships to the exclusion of other people. This is not a new story.

233

It's going to be the OK Corral pretty soon. Remember, in 1990, Cisco was less than $90 million in revenue. Companies that are now dead had product lines in excess of $90 million in revenue in 1990.

100

You and I might be a very interesting combination because we're very different.

82