If you sign up with an independent marketer, is there a guarantee that you're going to get a savings? The answer is, no. Utilities are very good at what they do. They have years of experience, assessing weather patterns ... looking at that market and sizing up what volumes of gas that they need to assure a stable supply.

It really is an acute situation. It's an opening for Congress to do something for people who shouldn't have to choose between heating their homes or feeding their families, or buying their prescription drugs.