An effective volume and value growth strategy is critical to the success of our system, ... While this strategy is working in some regions, in other key regions we still have much work to do. The benefit of our actions may not be immediate.

There will be a period in the middle where people will say it's not happening quick enough, ... But I'm comfortable with that; I'm here for the long term.

I am working on stabilizing the business and regenerating growth. We're in a great industry with high margin and we have the knowledge and the expertise. For now we're focused on getting our own house in order and improving shareholder value, not the size of the business.

I believe that we are at the end of the beginning [of the changes we've implemented]. But rebuilding brand equity takes time. There are no quick fixes.

Strong performance in Latin America, central and eastern Europe and northern Asia, as well as stabilization from an increasingly focused North America.

We have a long way to go in mastering that art, ... As we identified the fact we were under pricing, the pendulum swung too far over to only improve price. The pendulum should be stopped in the middle so we have a proper balance between volume and price.

Our primary focus is to make progress in our flagship North America market where we've lost a small percentage of volume market share.

Our results in the quarter reflect solid performance in many markets, but we are experiencing challenging conditions in several key countries, including Germany, Mexico and the Philippines.

I'm not happy about it at all. I don't believe we performed as well as we could. With just a two percent increase in worldwide unit volume growth last year, it's hard to deny that.