As a programmer, it's sometimes difficult to know how ordinary people with no technical experience are reacting to your software. Linux people tend to know other Linux people. In these usability tests, we selected test subjects who were experienced with Windows, but who had never heard of Linux, and asked them to perform basic tasks using the Linux desktop.
As Mono matures, people will begin to use it to write desktop components that take advantage of all the hard work that's gone into some of the meatier GNOME libraries, as well as the nifty language features of C#.
Our turnaround time on fixes for document importing issues is actually averaging 24-48 hours, which is pretty remarkable.
I have a G4 at home. They're great machines for individual users, and I even know a few core Linux hackers who are having a lot of fun with them. But if you want to move the needle on the non-Microsoft desktop, you've got to look elsewhere.
Apple is cool. We like Apple. But we're not going to spend a lot of time porting and supporting our stuff on Mac OS X.
We plan to support Exchange 2003 as soon as it is released. We already have the prerelease versions from MSDN.
Mac OS X isn't a free platform, and it runs on expensive hardware. It is not a plausible Windows alternative for our desktop customers, who are mainly large government organizations displacing Windows desktops and big enterprise corporations replacing Solaris workstations.
We've really taken the product a long way in the past year.
OS X is sweet: it's simple and intuitive, and I think GNOME shares a lot of values with it.
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