They're stores that are by and large not in great locations. They [sell to] customers whom we're going to [service] through our catalog, mail order and sales force. We're not leaving [those] customers-we just won't be servicing them in a retail store.

You'll see that [Office Depot's] goal is not just to aggregate hundreds of services. [Instead,] what businesses want us to be is that trusted partner in helping them find the best quality.

I was torn between research in biological sciences and becoming a teacher.