Content providers make money by taking advantage of the broadband that is available. They need a modern, healthy network to provide services just as much as we need them.

AT&T is simply pointing out the challenges related to an ever-evolving Internet with proliferating applications that require significant network bandwidth. At this stage, we are exploring different product models, but feel strongly that this is an issue that has to be solved in the marketplace.

AT&T has repeatedly and consistently made clear that consumers will get tomorrow what they have today. They will be able to reach all the content and applications they want. ... AT&T will not block, impair or degrade access to any legal Web site, application or service, nor will we intentionally degrade the customer experience or the service delivery of content or application providers.

AT&T had the systems and procedures in place to protect customer data.

We have had a [revenue-sharing] agreement with Yahoo for three to four years now. Just because we have an arrangement with Yahoo doesn't mean the consumer will be somehow inhibited from reaching other Web sites and content on the Internet.

AT&T has the systems and procedures in place to protect customer data. However, a copy of the officer's certificate attesting to those procedures hasn't been located. The company is rectifying the mistake and is working with the FCC to ensure full compliance.