I was reading a book and found myself crashing into the person opposite me. The train was going over and over and over, and people were thrown onto the floor.
It was absolutely amazing how little panic there was.
We are deeply saddened by the destruction inflicted on this beautiful and historically rich part of America. The donation is our attempt at helping to alleviate some of the suffering.
So I guess, in writing from my cell in the penitentiary, my question comes late. But what's the call? How could I have addressed this problem more calmly?
Normally, someone would be referred to a supervisor if they asked to speak to one. It is escalated if that representative is unable to help.
It's a process, ... You have to trust these people who have been around the game for 30 years. They've done it all. You'd be stupid not to listen to them.
That was the toughest part, learning how to be comfortable with being uncomfortable.
At this stage in decomposition, this represents an extreme health problem.
He comes to me and talks to me about everything because we were able to work at a young age to maintain that bond, then build and enhance off of that, ... walking wallets.
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