I feel terrible for those people. They're still trying to get their lives back together. I see it and I just can't stop watching it. Like a train wreck.

One of the reasons there is reluctance among business users is that they have higher priorities.

If technologically and economically feasible, it is unlikely that providers will only offer high-speed Internet access. Most telecom revenues are derived from voice and data-centric providers who ignored voice have had a hard time of making ends meet.

AT&T is a much stronger brand domestically and internationally.

[Some analysts say they've seen chronic delays with Qwest.] I've got a [Qwest] customer who is working on a 90-site frame relay network, and it's taken them most of this year to get it installed, and they're beyond frustrated, ... the service is not there when they need to use it.

My observation is that when there's too much choice out there, people tend not to buy.

Power line's greatest appeal in the U.S. is to residential subscribers, who often lack access to any sort of broadband.