It's not about the animals. If she was running a beauty shop with the same amount of traffic and garbage, it would be the same problem.

It's like when you run a small business out of a home, and it does well, it's time for the next step.

We're not bad people. We're just a bunch of neighbors who want to live in a nice neighborhood.

Conversion rates and average order values are going down with cross- selling.

The dogs absolutely do bark and play with each other, even though [Marino] says she trains them not to be noisy. But they're animals; that's what they do.

All of you are able to go back to your quiet homes at the end of the day. I don't have that luxury. I thought about calling you at 5:30 in the morning Easter Sunday when the rooster started crowing for three straight hours, because I figured if I had to be up, you should have to be up, too.

It's all about relevance to shoppers.