We always held our breath just to see what she was going to say.

We literally feared she wouldn't be alive the next day.

We were finding a lot of kids coming in like eight, nine, ten, and eleven years old. We were a baby sitter essentially for these kids.

Forty percent of [shoppers] come from outside a 150-mile radius, ... If they have a long layover at the airport they can pop on over to the mall and take a nap and sort of escape it all.

We just figured kids would still be in school so they wouldn't be able to sneak in early to the mall and sort of hide out in these places. It's just a slight modification.

Braison was an excellent student who loved and participated in all kinds of sports. He loved his parents and older brother and sister so much.

We had essentially become a baby sitter.

Sharla was always trying to be everyone's savior. [She was] resourceful to the extreme.