I am confident that we can execute our plans successfully and achieve the objective of about 2 billion pounds (3.5 billion U.S. dollars) revenue.

One of the things we must exploit is that we're not the incumbent. We get to choose which services we want to do.

We will be selling less stuff but making better profits. Think Armani rather than Top Shop.

I am confident that we can execute our plans successfully and achieve the objective of about £2bn revenue and EBITDA of about 400m, sufficient to deliver a double-digit operating margin.

It's the difference between being the Post Office and having to do two deliveries a day, and being able to pick off the higher value business. We're going to be the kind of UPS or FedEx, and BT can be the Post Office.

Congratulations, we work for an underperforming business in a crappy industry and it's going to be hell for the next 12 months.