It's not good for either the hospital or Blue Cross.
It could've gone better. It was a hard problem.
There has always been a choice out there. It's a matter of taking the time to see what's available. You want to be sure it's a company that's really dedicated to insurance.
It was competitive. It's a newer building, it's a more office-like building, (and) we were able to consolidate three (offices) into one.
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