Oracle is coming across as very benevolent, very interested in feedback from user groups, and very helpful in listening to customers; we feel they're going to listen to us.

The city of Orlando is going to evaluate all of its options based on features and functionality as it is unveiled.

Some minor customizations will always be required. Actually I am hopeful that the new Fusion solution may actually eliminate the need for any of our current customizations, and am hopeful that we will be able to use Oracle development tools to 'recreate' any customizations that would be required.

Oracle has done an excellent job integrating PeopleSoft and JD Edwards customers, not only into their overall corporate support structure, but also their Fusion application strategy as well.

I have not heard anyone say that they are thinking of defecting to SAP. You don't change your ERP system on a whim.