This summer, (airlines) should be fine because capacity is going to be tight. There should be plenty of passengers to fill up the planes.

I think the public is now conditioned to expect air fare bargains.

I think UAL has shown that you can play hardball on slashing labor costs. You don't need to dance around. You wield a powerful stick that can force labor groups to accept draconian cuts.

United had suggested that it was on a glide path to emerging from bankruptcy. This suggests there is more turbulence ahead. This continues to dog United.