There were three on their side, the other nine were upright with either one or both sets of wheels off the track.

I cannot be more definitive at this time. People will have to consider where they believe they are injured and submit claims on that basis. Our preference is always to avoid litigation.

There's still emotion and understandably so, and people are still very, very critical.

It shows our crew members were following regulations and procedures.

We invite people who feel they've suffered damage to submit a claim.