She takes her work for us extremely seriously and that means a lot to her and the staff. She's a terrific goodwill ambassador who can help people understand the difficult life of a refugee.

That leaves us with a shortfall of $1.45 million, ... There are no signs that the refugees are intending to return home in the immediate future and it is crucial that donors respond to our request for funds to assist this population.

It's for her own security and the security of the refugees. That's the only way she can have direct contact with people and hear their stories.

Some of them were badly injured and are receiving medical assistance. One asylum-seeker died of wounds.

This is not the opening of the floodgates, but it is a start. It is quite a significant move since some of these people have been out of their country for 20 years.

Many who flee do not register with the UNHCR and often cross back to their homeland when they feel it is again safe to do so.

Some areas need to be de-mined and there is a great lack of infrastructure. So far there is only limited capacity to take people back.

This really is a race against time and the weather. If we lose, people are going to suffer even more.