The list was conceived as a way to recognize some of the organizations leading the way in the knowledge economy. In particular, KANA warranted inclusion in our top 100 because its software continues to set a high standard for effectively leveraging knowledge management principles across customer service and support channels.

As in previous years, Hummingbird has earned our recognition. The company works closely with its customers to prioritize user requirements and delivers innovative solutions that help organizations maximize the value of their intellectual assets.

MDY is recognized as a company that stays at the leading edge of records and knowledge management trends, providing its customers with innovative and powerful solutions to manage their corporate content across multiple disparate repositories to ensure enterprise-wide compliance.

Criteria for inclusion differ, of course, as do the technologies recognized, but all companies share the following: Each has helped to create a market, redefine one or enhance one, and all of them demonstrate the capacity for customer-driven agile innovation. Compilation of the list is a year-long, collaborative but informal process with vendors, analysts and colleagues.

The list is conceived as a way to recognize organizations that have significant impact on the knowledge management space. We selected X1 because it is quickly building a list of prominent customers and technology partnerships to offer a very effective enterprise desktop search platform.

The list was conceived as a way to recognize some of the organizations leading the way in the knowledge economy. Sane Solutions continues to redefine and enhance the Web analytics market with their dedication to innovation in knowledge management. Its inclusion in this list for a second year in a row is well deserved.

ISYS has been an integral part of the knowledge management industry for a number of years. The company continues to demonstrate its relevance and success in enterprise search software, despite formidable competition from large, well-known companies. For these reasons, we continue to recognize ISYS as one of the 100 companies that matter.