You're donating your time, which in itself is something very valuable which you can't deduct. But attending the meetings and functions of that qualifying organization can be considered part of your charitable contribution.

Some individuals don't recognize that if you have medical expenses and you have to commute to perhaps an appointment or several appointments, or, in some cases, travel outside your general area where you reside, you can deduct medical mileage.

We really don't know why people would enjoy the ease of the software ... and not hit the send button.

If they are in an audit situation, we can't confirm or deny it. The IRS looks at numerous market segments. But government agencies, they're not immune either.