(Ron) called us into his office, I'll never forget it. He said if you all ever do that again I'll fire every one of you. There is nothing worth staying here all night, being away from your family and all that.

(Ron) did a smart thing, I think. He got rid of everybody and brought in a whole new staff, a bunch of us in our late 20s, kind of crazy and energetic. We were going to do whatever it took to turn the program around.