As always, customers are reminded to treat all downed wires as energized and are urged to avoid downed wires or areas with tree limbs on wires.

We struck a fair balance. We feel we've been fair with all our customers.

We're weaving our way through a timeline so we don't interfere with the schools. We try to maintain good working relations with the town and the schools.

The most noticeable work is being done now and should be over by mid-summer.

Right now we're just preparing the site. We'll probably have that work finished up by October.

We had to coordinate this with ISO New England.

We don't have to wait for a 110-foot-tree to grow perfectly straight.

We faced a choice. Low and wide, or tall and narrow.