Most of the things that people go into an office for can be handled online. You can renew registration, get a title, renew your registration, all without standing in line.

There's no regulation on where they put the dealerships.

We're always looking to ensure that we have the most secure driver's license anywhere. . . . If things were done from our standpoint incorrectly, we will be looking at that.

We created a license that was almost impossible, if not impossible, to counterfeit, to fake, to get.

If we see numbers go down, it's still not enough. It would be nice to be able to eliminate all crashes. It would be nice to have people slow down, and use seat belts, and make common-sense decisions when they're on the road, and Florida's roads will be safer, even with all the people that are driving.

We will investigate this vigorously to see how this could have been prevented, if at all.

We are concerned if one life is lost. If people would just use their common sense, we will save lives every day.

Florida is already 98 percent in compliance with the requirements of the Real ID Act.