We did not expect it to be catastrophic. I expected to come back to a mess, maybe our furniture and clothes would be all wet, then we thought maybe the worst was that the house would be gutted.

Regardless of the fact that we lost everything materially, we are so blessed.

That's when we realized how fortunate we really were because between my family and his and people who put us up, all of our needs have been met. It's a huge blessing.

All the agencies knew it would be bad enough that they should have planned better and responded quicker.