They seem to be opening a crack for Microsoft on the desktop, a crack that Microsoft could well take advantage of.

The future of junk e-mail is that you need a receptive audience.

The death of junk e-mail will come from a social reason, ... One of two things will happen: No one will check their e-mail boxes, or junkers will know no one is reading their e-mail. Either way, the message is not being delivered.

The role of the post office [currently] is as trusted third party with an unparalleled workforce and physical locations, ... Who else can claim so many countertops and employees, and the trust of virtually every merchant in the country with their money, with their bills, with everything?

You don't see major corporations abandoning their e-mail infrastructure, but they are beginning to seek outsourcing to handle things like remote mail and calendaring, ... Messaging Online.

These firms are still in foot-in-the-door mode. They aren't getting entire companies to outsource: They're getting divisions and bits and pieces.

[Right now], if I want an encrypted e-mail service, I'll go to an encrypted e-mail company. It's not my first thought to go to the post office for that kind of service.