They are so swamped, I guess that they're not getting much of anything right.

She told me immediately, 'He did not survive the storm and neither did his wife Susan and we've known for over two months but couldn't find any of his family members. So they didn't check. They didn't talk with FEMA, FEMA didn't talk with them and the Red Cross didn't talk to either.

We wanted to see where they had died. The lady drew it on the map, and we drove here.