They were very quick to get up and open the doors and help people and calm them.

People were tripping over each other, climbing over the seats to get to the exit.

I jumped and fell onto some people. Some people broke their arms or legs.

I was running and taking pictures. I just kept pressing the button.

Ten seconds later, basically, all hell broke loose. The plane didn't stop at all. It didn't even slow down.

When I jumped out, I fell on some people. I remember a gentleman fell on top of me.

When we touched the ground, people were clapping and cheering because we thought it was going to be a fine landing. Seconds later, we skidded off the runway and it was chaos.