The email and storage markets are converging in the age of compliance. If you can't backup and recover your email messages quickly, you can't meet information retrieval deadlines from regulators or prosecutors.
Today's college graduates take IM in the office for granted. If you protect your email systems but ignore IM, it's like locking the doors but leaving your windows open. Your security initiatives have to blanket both IM and email.
That's a critical capability. If someone is promoted or demoted, their assigned rights to specific documents should change to reflect their increased or reduced responsibilities.
Just like email, instant messages can be used as evidence in a legal case. So it pays to make sure you have IM and P2P software under control in your IT environment.
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