We spend more of our time hiring the right people for their attitude and then training them for their skills. You need to have clear values and follow them religiously. We turned out to be a winning team.

279

Southwest Airlines recognizes that tourism and convention business has been, and will continue to be, a major stimulus for the New Orleans economy. We hope that other corporations and organizations also will choose New Orleans as a destination for their conventions and conferences.

198

When it comes to getting things done, we need fewer architects and more bricklayers.

168