The things you would do to prepare for a pandemic are the things you can do for any emergency. The difference being that a hurricane, tornado or blizzard generally hits in a limited area for a limited time.

These incidents are definitely not always out in the open. We found that the targets view the instigators as cunning, that they might choose the setting for this to happen where they know others won't be able to see it.

Flu is pretty unpredictable, both year to year and as we're in a flu season.

There's definitely a time loss. There is less dedication and people stop going that extra mile... employees tend to take out their frustration on the organization, not the instigator.

We're still trying to determine what the exact risk might be. We're looking at a number of different things ? hygiene practices, environment, if there was any product contamination, if there is something about certain solutions that makes the fungus grow. If people are concerned, as always, we suggest they talk with their eye care professional.