It may involve switching carriers. You may have to remember a whole lot of new numbers -- special access numbers, 800 numbers. It might be kind of a turnoff to some.

Most travel agents are very familiar with different types of insurance policies for medical coverage.

One common mistake that people make is they think that they're checked-in for the flight if they've simply checked their bags and that's not always the case.

I would kill for Internet access on a flight to Europe, it is something business travelers want and are willing to pay for.

The airlines simply have a lot more money right now... They're taking some of those profits and plowing them back into an improved product.

The confusing nature of the sites and the restrictions that are involved make it only ideal for a very small percentage of travelers.

You need to go ahead and get a card at the store, tell the person that you're going to give them a free trip. Then that person has to contact you and tell you when and where they want to go. You make the reservations and get the tickets for them.

There's ... a liability issue. If an American Airlines plane hits clear air turbulence and someone is injured, they can fall back on the fact that they have it stated in their policy that they must be seated with their seat belt fastened at all times.

I think that the traditional family vacation has shifted from the two-week vacation with a plane trip at the beginning and at the end to a lot of shorter vacations throughout the year.