We have received hundreds of letters from fans and alumni who are disturbed by what they saw.

While we know it is necessary to raise fees to maintain quality, we still are sensitive to the effects on rising costs on students and their families. We are creating and funding programs to keep school affordable.

I do want to find out what actually happened. Each person, when confronted with the situation, did what they thought was right. ... Now, are there things that we need to put in place to make the process of handling such an instance more effective in the future?

If there is any more trouble, his Virginia Tech career is effectively ended.