For years AT&T was a very predictable company... a company that prided ourselves on the past -- and in many cases let the past be prologue.

Our experience is probably not that much different from other companies.

A million dollars doesn't get you that kind of street talk that you're looking for in terms of publicity, in terms of promotion, so you have to top $1 million, as ridiculous as it sounds, to have people talk about it.

We're just saying 'time out' to technology until the new year.

Everyone in the room is looking at the show, versus a football game, where two thirds are kind of watching and a third are only pretending they're interested.

The lessen is that sometimes the parts are worth more than the whole.

Times have changed. The idea of working for the same company until you're 65 is quaint, but not common.

The veterans seem to feel they are not getting as much under the cash-balance plan... and in some cases, that's probably true.

Instead of making doubly sure, we're making triply sure that there are no inadvertent mistakes slipped in with any new systems or software that could cause a problem.