People are still seeing a lot of their needs being met on the current paradigm which has to do with a free client and pretty solid services that they are getting from the public services, ... That's probably one of the biggest barriers. What they have is often times good enough.

247

We find ourselves in a much different place in our lifecycle than that product is and we continue to look at their progress as well as the question of public IM interoperability, ... We'll see a variety of protocols that we as a federation hub will need to support longer term.

200

It was like opening the hatch on the space shuttle and feeling the life get sucked out of you.

145

We're seeing more and more people online longer, ... Our users are on average keeping their buddy list open for seven hours per day and are sending more and more messages per day. Enterprise market readiness is increasing.

122