Virtually every bus headed Downtown was affected. Some routes were 45 or more minutes late because of the arena event.

It kind of builds on the Burma Shave concept. When you start reading them, naturally you want to get to the end of the rhyme.

They had a fire truck ladder extended to the car and broke the glass in the car. They started walking each of these people one by one down the ladder from the car.

One year from now, in December of '06, unless there's a funding solution for more dedicated funds for transit statewide, we will literally run out of money. That's the situation we're in.

Usually what we do is 'jog' the car, manually move it a few feet at a time, until it's in the station. We could not do that this time. ... That's very unusual.

We're getting crushed. We're calling in extra operators, asking the morning shift to stay overtime, doing everything we can. It's a capacity issue.

As our Downtown loops go, that is probably the busiest one. It would be a challenge, but certainly we would work with the mayor on this and see what we could do. It can be done.

We've had hundreds of people waiting at stations but we just don't have enough room. We're doing everything we can ... but the numbers are just quite heavy.

We respectfully disagree with the court's decision. We do not feel we ever intentionally discriminated against this individual. Wheelchair lifts -- even the kinds on low-floor buses -- they are mechanical devices, and they do sometimes fail.