We attempted to relay the information in a respectful fashion, in face to face meetings so that they would hear this directly from their boss.

We'll continue to have a high profile in Chandler and in Arizona overall.

We are reducing the number of employees to operate more efficiently.

This doesn't mean that the landline's going the way of the dinosaur. However, over the next 5, 10, 15 years we'll continue to see a trend of a steady decline in landline phones and a steady increase in cell phones.

This is a decision that had been made prior to the merger, reflective of the overall change in the telecommunications industry.

We're seeing a slow and steady deterioration of the local phone business in terms of raw subscribers.

When the Do Not Call regulations went into place, it significantly impacted the types of calls that could be placed to customers. The Do Not Call legislation sought to reduce the volume of cold calls that people received.