The online travel and lodging industry clearly needs to improve its reliability. Simply put, when your site is unavailable to consumers you lose business. Marriott sets the standard for site reliability and responsiveness in the lodging industry. It is very rare for one site to top our rankings in both these areas, so clearly Marriott is the site to model after from a technical standpoint.

Most of the leading search sites excel in responsiveness with no notable slow downs during peak usage periods. At these speeds consumers will not note a significant difference between any of the leading sites.