Despite expected revenue declines, our results in July and August exceeded expectations, evidence of our much improved operations, ... However, the dramatic economic downturn since the events of Sept. 11 resulted in an unprecedented loss in September, driven by disproportionate revenue decreases during the last two weeks of the month.

We're capturing share and winning the deals that fuel long-term gains.

He doesn't get lost in theory. He's action oriented. He pulls a problem apart piece by piece and is bold with his decisions. And when you're in trouble, the worst path is indecision.

It keeps us in touch with the real world. It grounds us. It permeates all of our decision making.

Businesses need to be 24/7, ... Individuals don't.

We are committed to returning to profitability in the fourth quarter and building on that positive momentum into 2002.

There's a will to ensure that our company not only survives but has an opportunity to become great again.

Our strategy is rock solid, ... That won't change. What will change is our implementation. Execution will be every bit as strong as our strategy.

You find the right mix [of products and services] by being responsive to your customers.

Our earnings performance in the fourth quarter met expectations with increased gross margins, lower costs and operational improvements. We delivered another quarter - and another year - of earnings growth.

For Xerox to continue building momentum in this uncertain economy, we need to accelerate our drive to improve efficiency while delivering competitive products and services to our customers.

The future of the graphic communications industry is digital, and Xerox will continue to be the digital printing partner of choice, ... As new and traditional processes converge, we're building bridges between offset and digital printing, helping customers gain a competitive advantage with the right technology, the right workflow and the right business model.

Larry has a proven track record as an effective financial executive with balanced experience in global operations, strategic planning, accounting, and internal controls.

Direct sales force and the focus of our research and development investments.

By our first-quarter progress, and believe that we have clearly set the stage for a return to full-year operational profitability.

Maggie is an exceptional leader with a proven track record of bringing innovative, technology-based solutions to market. Her experience and strong leadership skills will serve Xerox and its shareholders well and complement the outstanding talent serving on our board.