Lindley has always been good at closing games. He knows how to tighten down in tough situations.

Our existing system was based on an ageing infrastructure, and we were starting to encounter a number of performance problems, such as outages and incompatibility.

There is a prevailing sentiment that a higher cost for a managed service buys a lower-risk investment. I don't buy that argument.

That's a very big benefit in the police world.

I cannot understand why companies in the public sector go for the managed option.

We take the business case extremely seriously to ensure best value for taxpayers.

It was the less risky and economically sensible approach to take. Taking a phased approach was also useful in learning lessons from a virtual pilot.

Telecoms support for this kind of operation was traditionally a problem. In the new world, people just take their phone to the new location and plug it in.

It's a very simple and flexible browser-based process for such activities.