The numbers are at an unacceptable level.

Obviously, people change their situations, and we want to make sure they are maintaining all the requirements of the program.

We did not anticipate this volume of response. The process ... hasn't been as well-organized as it should have been.

We will continue to monitor the volume. If appointments have to be extended, we will extend the deadline.

It's still a pilot program not integrated with the passenger vehicle program.

We've been encouraging them to leave.

If you ask a smuggler why are they doing this, they are doing it to make money. If you take the money away, they probably won't do it anymore. The goal is to stop the behavior.

We are trying to create more consequences for this very dangerous trend. We hope this serves as a deterrent.

To ensure the integrity of the SENTRI program, we will vigorously pursue prosecution of any participant who attempts to smuggle through the SENTRI lanes.